1. Learning about Public Organizations. -- 2. The Intellectual Heritage: Marx, Weber, and Freud. -- 3. The Political Heritage: From Wilson to Waldo. -- 4. The Rational Model of Organization. -- 5. Organizational Humanism and the New Public Administration. -- 6. The Policy Emphasis and the New Public Management. -- 7. The New Public Service and Democratic Governance -- 8. The Practitioner as Theorist. -- 9. The New Public Service and Democratic Governance.